Downloading and installing help content locally

If you must access help content from a computer that does not have an Internet connection, you can install the help content from a file that you can obtain from the IBM® Local Help System Updater website. You must download the help content file using a computer that has Internet access and copy the file to the computer without Internet access.

Before you begin

Important: You must have local help enabled as described in the "To download help and access it from your local computer" section of Changing the location of help content.

Procedure

  1. On a computer with Internet access, obtain the compressed help-content file for your product from the Help download site at http://download.boulder.ibm.com/ibmdl/pub/software/rationalsdp/documentation/updatesites/. The file has this format: prod_coden.n_updateSite.zip, where prod_code is the product code and n.n is the version number.
  2. On the computer that has your product installed, but does not have Internet access, copy this compressed file.
  3. With your product open, click Help > Local Help Updater. Click the Local Help Updater button if it appears and the Updater site opens.
  4. On the Local Help Updater page, click the Plus sign (+) in the upper-right.
  5. On the Add Internal Site dialog box, click Local, and enter or browse to the location of the compressed file in the File field.
  6. Click OK in the Add Internal Site window.
  7. On the Local Help Updater page, expand this site in the Site list.
  8. Select the help content features that you want to install from the list provided, and click Install. A progress bar tracks the progress of the installation.
  9. When the installation finishes, open the help in the product by clicking Help > Help Contents.

Results

The help that you selected is installed and is available from your product.

If you downloaded content from a remote site, that site was added to the Favorites Sites list. You can filter the Available Content site to display only the Favorites Sites. By default, the Automatic Updates option is not selected in the Local Help Updater. If you select the Automatic Updates option, you receive updated content from the help update site (ibm.com) and the sites in the Favorites Sites list when the help WAR file is restarted and an internet connection exists. If you choose to leave the Automatic Updates check box cleared, you can manually update content.


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