When the output document cannot be generated, try these
troubleshooting tips.
Procedure
- Verify that the version of the product you are using as
a data source is supported.
- Verify that the data source is properly configured in the
document specification.
- If you are generating documents remotely:
- Verify that the Launcher application is connected to
the Remote services application correctly.
- Review the Rational® Publishing Engine log
files.
- Review the log files for the application server.
- Verify that the temporary files in the folder for the
document generation are not corrupted. Example: installation_files\temp\RPE\results\generation_date
What to do next
If you complete these steps and the document still does not
generate properly, you can set the document specification to ignore
the errors.
- In the Document specification view, select Metadata.
- In the Properties view, set the ignore data source
configuration errors property to true.
- Publish the document specification. The document generates, however,
the data might not display correctly.