Fixing data retrieval issues with the Rational RequisitePro data services adapter

When accessing the Rational® RequisitePro® adapter URL, the browser might not be able to fetch content from server.

About this task

When accessing http://server:port/DataServices/RequisitePro/ from a browser, the browser might be unable to fetch content from server and hangs without reporting any errors. Check for the Windows Data Execution Prevention (DEP) and add the necessary Rational RequisitePro applications as exempt.

Procedure

On Windows 7:

  1. Open the Control panel.
  2. Click System and Security and System.
  3. Select Advanced system settings.
  4. Select the Advanced tab.
  5. In the Performance section, click Settings and the Data Execution Prevention tab.
  6. Select Turn on DEP for all programs and services except those I select.
  7. Click Add and specify the following Rational RequisitePro applications in the list:
    • C:\Program Files\IBM\RationalSDLC\RequisitePro\bin\requisitepro.exe
    • C:\Program Files\IBM\RationalSDLC\RequisitePro\bin\RqProxy.exe
  8. If you are using Apache Tomcat 6, also add the following application:
    • C:\Program Files\Apache Software Foundation\Tomcat 6.0\bin\tomcat6.exe
  9. Click OK to save.

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