Data source issues

If the data from the data source is not being retrieved, review these common issues and troubleshooting suggestions that apply to all data sources.

Also refer to the Integrating section for specific issues that are common for your data source.

Testing a data source from a browser

In a web browser, enter the URL displayed by Rational Publishing Engine in the Console view. If the data is accessible in the browser, review the content of the data file to verify that there are no errors. Also verify that the data format matches the schema data format.

If you call IBM® Support, save the data file to help them identify the problem.


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