If you do not receive a specific error as to why the Document
Studio or Launcher client is not starting, you can complete these
steps to verify that the installation completed successfully.
Procedure
- Verify that the Rational® Publishing Engine installation
is not corrupted.
- If the installation folder was renamed and is too long,
you might need to shorten it.
- If the installation package was not fully extracted,
files might be missing from your installation. Extract the package
and reinstall the product.
- Verify that the Java™ Runtime
Environment (JRE) folder exists in the correct location. The
default location is: %RPE_HOME%\jre
- If you are using a JRE that is in another default location,
verify that the JRE_HOME or JAVA_HOME environment
variables specify the correct directory.