Troubleshooting and support for Rational Publishing Engine
To help you troubleshoot Rational® Publishing Engine,
you can review some of the known issues and find information on using
the log files.
Version compatibility
Some templates and document specifications can be opened
and used in other versions of Rational Publishing Engine than
the version they were created in. In Rational Publishing Engine 1.2
and later, you can choose which template structure to use, thereby
making it compatible with templates created in any other version of Rational Publishing Engine.
Startup issues
When the Rational Publishing Engine Document
Studio or Launcher clients do not start, review these issues and troubleshooting
suggestions.
Output generation issues
When the output of your template does not display as you
expected, review these issues and troubleshooting suggestions.
Data source issues
If the data from the data source
is not being retrieved, review these common issues and troubleshooting
suggestions that apply to all data sources.