Verifying the TELELOGIC_LICENSE_FILE environment variable

If you find that the Document Studio or Launcher applications are not connecting to the license server correctly, verify that the TELELOGIC_LICENSE_FILE environment variable is set to the correct path.

About this task

The TELELOGIC_LICENSE_FILE environment variable is set either when you enter the license server path during the installation of Rational® Publishing Engine or when you start the Document Studio or Launcher applications for the first time.

The default format for the license server path in the environment variable is port_number@hostname. See the documentation for your operating system for more specific information about creating and managing environment variables.

Procedure

  1. Open the environment variables list.
  2. Select the TELELOGIC_LICENSE_FILE user variable or a system variable.
  3. Click Edit.
  4. Verify the variable name is TELELOGIC_LICENSE_FILE.
  5. Verify the license server path as the variable value. Example: port_number@hostname
  6. Save the changes.

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