The help.war contains
the help system infrastructure that is used to display the help content.
Sometimes issues that are reported with the help.war file
are fixed after a product is released. You can download a later version
than what was installed with your product to see whether the updates
fix the issue.
Before you begin
Important: The help.war file
that you download in this task does not contain any help content in
it. Some products include partial or full content sets in the help.war that
is installed with your product. If you replace the help.war as
outlined in this task and do not create a backup, you lose this help
content. You can retrieve the help content by installing it on your
computer or server again.
Procedure
- Close the product.
- Create a backup of the help.war file
that was installed with your product. This file might be
named help.war or <product>help.war.
- Download the latest help.war file.
- Locate the configuration directory
for your product: Example: C:\Users\user\AppData\Roaming\IBM\product\build\configuration
- Delete these directories to clear the help
server cache:
- com.ibm.ut.help.common
- com.ibm.ut.ic.server
- Replace the help.war that
was installed with your product with the help.war file
you downloaded.
- Restart the help server by starting the product.