You can provide feedback on help content easily using the
commenting pane at the bottom of each help page. Your effort helps
improve overall documentation quality. This system is closely monitored
by the writers responsible for the content, so don't be surprised
if you see a follow-up reply from other members of the Rational documentation
team or other people on something you've posted.
Use the following steps to add a comment on an entire page,
an element, or specific text:
- In a topic, click the Comment user
interface (UI) text to open the commenting system UI.
- Determine what you want to provide feedback on:
- To comment on a specific paragraph (an element), click anywhere
in the paragraph; then click Comment on Element.
- To comment on a specific part of a topic, select the text,
and then click Comment on Free Selection.
- To comment on an entire topic, open a topic and then click Comment
on Topic.
- In the resulting window, add a subject that summarizes
your feedback; then, enter your specific feedback in the Comment field.
- Click Submit to save your comment.
You can see which topics have comments by clicking the Collaboration tab
in the navigation pane. You can see which topics have the most comments,
expand comment details, sort by ID, and so on.
Commenting provides a way for you to communicate with the
technical documentation team and other people who develop and use
Rational Software tools. Ask questions and share ideas, issues, and
insights; however, please stick to technical issues. And remember:
no confidential information; all comments are public.
Using this
information center, you can:
- View and reply to existing comments added by other people
- Add your own comments
- Rate a page to show your satisfaction level with the information
on the page
- Subscribe to a page so you are notified when someone else makes
a comment on the content
Before you post a comment to the information center, think about
these questions:
- Are you familiar with our Terms of Use? You can access them within
the commenting pane by clicking Tools > Terms
of Use.
- Has your comment already been posted somewhere else? Use the navigation
pane on the left to search for comments.
- Are you reporting a software defect? If so, contact support.
- Are you asking smart questions and following good netiquette?
- Your comments will be considered for the next help content release;
while we appreciate and value all comments, we might not be able to
incorporate all submitted comments.
If you need to reach IBM Rational Customer Support, click http://www-01.ibm.com/software/rational/support/. For general questions or feedback about
IBM products, use the http://www.ibm.com/contact/us/ web
page.