IBM® Support Assistant
is a free troubleshooting application that helps you research, analyze,
and resolve problems using various support features and tools. The
Support Assistant enables you to find solutions yourself using the
same troubleshooting techniques used by IBM Support,
and allows you to easily organize and transfer your troubleshooting
efforts between team members or to IBM for
further support.
For more information about the IBM Support
Assistant, go to the Support Assistant Web page at http://www.ibm.com/software/support/isa/.