Your product offers help content on the Web and only a limited number of help topics are installed with the product. By default, your product connects to the Web and accesses help content directly from an information center. If you need to access the help when you are not connected to the Internet, you can download the help and access it locally. Alternatively, you can connect to an information center on an intranet server if your system administrator hosts an information center on an intranet server.
You can access help content from the Web by using Remote Help. This method provides the smallest installation footprint and helps ensure that you have access to the most current information. This access method is selected by default during installation.
If you select this option, then you will be linked to your product information center through an ibm.com® Web site. You can access the Web-based help for the product only when you are connected to the Internet. When you are disconnected, you will have access to a limited number of help topics that are installed with the product.
Install the product with the default setting for help content and start the product. When you need help, click
. Nothing more is required.To access help content on your local computer, you can first download help contents to your computer so that you can work while disconnected from the Internet. To download the help and use local help, complete these steps.
After you download the information center content that you need, it will be available when you work while disconnected. You can update the content when changes are available.
Depending on company support, you might be able to access help content from your internal intranet servers. This method assumes that your intranet administrator has set up a link to a server behind your firewall where product help content is installed. By selecting this option, you must provide the link to your intranet server. Administrators must make scheduled updates to the help content.
Whether you access Web-based help content, download and use help content locally, or connect to your intranet to get help, click
to open help topics and find solutions.To change the way that your products access help content, see Changing the way you access help content.