Updating help content from the Help download site

Use the Local Help System updater to help ensure that you have the latest help content when the help server does not have Internet access. The help server is either your product server or another intranet server just for the help, depending on how the help is configured.

About this task

Updates are automatically installed on the help server each time you start the product while the server has an Internet connection.

Procedure

To update the help when the help server does not have Internet access:

  1. On a computer with Internet access, obtain the compressed file for your product from the Help download site, http://download.boulder.ibm.com/ibmdl/pub/software/rationalsdp/documentation/updatesites/. The file has this format: prod_coden.n_updateSite.zip, where prod_code is the product code and n.n is the version number.
  2. Copy this file to the help server, and extract the contents of the file.
  3. On the help server, navigate to product-URL/help/updater/updatewar.jsp, for example, https://localhost:9443/help/updater/updatewar.jsp.
    The Local Help Updater opens.
  4. Click the Internal Sites tab, and if the location of the extracted files is not already in the Internal site list, click Add (+), and enter the location of the extractedsite/site.xml file from the Help download site. For example, if your extracted files are in c:\myHelp, enter c:\myHelp\site\site.xml.
  5. Click OK in the Add Internal Site dialog box.
  6. Click the Installed Features tab.
  7. Click Search for Updates. If updates to the content you have installed are available, they are installed on the help server. A progress bar indicates the status of the request.
  8. When the update is completed, open the help in the product by selecting Help > Help Contents.

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