Preparing the software for use

After the software has been installed, the local admin user is available so that you can use the Admin interface. Before non-admin users can log on, you must install a process package and assign privileges to your users.

Before you begin

If you are upgrading Rational® Change, initialize IBM® Rational Directory Server. For more information, see Populating the Rational Directory Server.

Procedure

  1. Log on to the Rational Change Admin interface as local admin user.
    Note: If you are using a remote server, you are finished with this procedure. The following steps do not apply to the remote server.
  2. Install a process package.

    For example, use the delivered dev_process or ECP_process package.

    For more information about installing process packages, see Change request process selection and Installing process packages.

  3. Set up the users.

    For detailed steps, see Working with user accounts.

    When using OS authentication through Rational Directory Server, the administrator must migrate the users into Rational Directory Server. Do so manually by recreating each user through Rational Directory Server, or by importing users from a file. If you already have users defined in the IBM Rational Synergy databases, you can export them to a file by selecting User Management > Users > Export Database Users. This file can then be imported into Rational Directory Server.

  4. In System Administration > General, set up email for triggers and the subscription feature by setting SMTP Server and From Email Address in the Sending Email section.
  5. For UNIX only, confirm that /usr/lib/sendmail is not blocked by the administrator and verify the SMTP server configuration.
    1. Log in as root.
    2. Run one of these commands to shut down the sendmail daemon.

      /etc/init.d/sendmail stop

      or

      svcadm disable svc:/network/smtp:sendmail

    3. In /etc/mail/submit.cf, locate D{MTAHost}[127.0.0.1].
    4. Change 127.0.0.1 to the IP address of your SMTP server.
    5. Start the sendmail daemon.

      /etc/init.d/sendmail start

      or

      svcadm enable svc:/network/smtp:sendmail


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