This file provides settings for configuring the Rational® Synergy installation
system information.
The file is located in the following directory:
$CCM_HOME/etc
$CCM_HOME/etc
The file includes the following settings:
PROBLEM_SUBMIT_EMAIL
The email address to which problem information is sent
from the Submit Request dialog box in the Rational Synergy GUI. Set this
option to an internal email address. Then, the Rational Synergy experts at your company
can review end-user requests. The reviewer ensures that the requests
are valid and do not contain company-confidential information before
being submitted to IBM® Rational Software Support.
PROBLEM_SUBMIT_ICN
Your IBM Customer
Number (ICN) is required when you send email to IBM. Your ICN is included in the email that is
sent from the Submit Request dialog box.
LICENSE_SERVER
This setting contains information about the host and port,
where the license server is running.
HELP_SERVER
This setting contains information about the host and port, where the CCM server is running.
RATIONAL_DIRECTORY_SERVER
This setting contains information about the host and port,
where RDS is running.
VIDEO_RECORDING_DISALLOWED
Uncomment this line to disable the video recording and snapshot features in the Synergy GUI.