Error received when trying to start a session

This topic contains information about resolving errors received when trying to start a session.

Problem: When trying to start a session, you receive the Database type not licensed error message.

Solution: To resolve the error:

  1. Ensure that ccm_home\etc\license_data.txt contains port@host.
  2. Use the LMTOOLS program on the license host to verify that it is running.

    See the IBM® Rational® License Server TL Guide for details on the Rational License Server TL commands.

  3. Check the license manager log file, license.log, located in the installation directory of the Rational License Server TL.

The following are some other messages that you might see in log files. If you need help understanding these messages, see the IBM Rational License Server TL Guide.

TCP_NODELAY NOT enabled
14:16:17 (IBM) Multiple dup-groupings in effect for DOORS:
14:16:17 (IBM) NONE vs. USER HOST DISPLAY
14:16:17 (IBM) No further warnings about this.
14:46:39 (IBM) DENIED: ‘DOORS' ann@annpc [IBM] (Licensed number of users already reached. (-4,342:10054 ‘'))
14:46:39 (IBM) DENIED: ‘DOORS' ann@annpc [IBM] (Licensed number of users already reached. (-4,342:10054 ‘'))
14:46:39 (IBM) OUT: ‘TLOG-token' ann@annpc
[DOORS] (3 licenses)

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