The ClearQuest record cannot be updated.
Explanation
The ClearQuest record to be updated cannot be found. To find the record, the ClearQuest record ID must be returned. The ClearQuest record ID cannot be returned because a duplicate ID was found or no incident Globally Unique Identifiers (GUIDs) were found.
Programmer response
Ensure that the ClearQuest record has not been deleted. Otherwise, remove the erroneous duplicate ClearQuest record.