The incident synchronization procedure cannot be completed because the IBM Rational Connector ClearQuest package has been applied to more than one record type in the same repository.
Explanation
There cannot be more than one record type in a single ClearQuest repository that has the IBM Rational Connector package applied. This is an unsupported configuration.
Programmer response
Ensure that only one record type in a ClearQuest repository has the IBM Rational Connector ClearQuest package applied. Ensure that the user database has been created from this record type.