CRVSA0057E

Transfer failed: Invalid or stale values. Please check all values, particularly Component.

Explanation

Valid or current component values, within the Rational Connector ClearQuest tab, are required to complete transfers. A component value within the ClearQuest incident that was submitted for transfer to Service Desk is not valid. This problem occurs when erroneous values are typed or when a ClearQuest user database has been attached to a new Service Desk system that provides new component values.

Programmer response

Examine the ClearQuest incident and pick a component value from the drop down list.
Feedback