CRVSA0105E

The incident synchronization operation has failed to provide a description for the System/ClientID because neither or duplicate values were found.

Explanation

To complete the incident synchronization operation, the IBM Rational Connector database must contain the system and client ID without duplicates. The IBM Rational Connector database either does not contain the System/Client ID or there are duplicates. The problem arises, because of either an IBM Rational Connector database storage fault or invalid data was received during the initialization process.

Programmer response

Ensure that the affected Solution Manager project has a defined system landscape. Push the Solution Manager client and system landscape to the affected IBM Rational Connector project again. See the information for details about pushing the Solution Manager and system landscape. Otherwise, if possible, configure and create a different IBM Rational Connector project.
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