The incident synchronization procedure cannot be completed because no description for the state of this incident can found in the IBM Rational Connector database.
Explanation
No description for the state of this incident can be found in the IBM Rational Connector database. The IBM Rational Connector database contains no entries with this state name. This lack might be caused by an IBM Rational Connector database storage fault or the reception of invalid data during the initialization process.
Programmer response
Synchronize the IBM Rational Connector database again by saving the IBM Rational Connector project in the web user interface again. Then synchronize the ClearQuest configuration record type again. If the problem persists, contact IBM Software Support.