In the help system, if you receive errors that are related
to the Java™ virtual machine
(JVM), such as Failed to create the Java Virtual Machine,
you can troubleshoot those issues.
Procedure
Use of these workarounds:
- In the PATH environment variable, add
the path to the Java Runtime
Environment for your product.
- Open the help.ini file and increase
the heap size for your Java virtual
machine settings. Example: -Xmx1024m