Error received when starting UNIX session

This topic contains information about resolving errors received when starting sessions.

Problem

When trying to start a session, you receive the error: database type not licensed.

Solution

To resolve the error:

  1. Ensure that LICENSE_SERVER line in the $CCM_HOME/etc/system_info.txt file contains port@host.
  2. Run lmutil lmstat -c license_file on the license host to ensure that it is running. This command is included with the Rational® Synergy License Server.
  3. Check the license manager log file, license.log, located in the installation directory of the Rational Synergy License Server.

The following are some other messages that you might see in log files. If you need help understanding these messages, see the Installing and upgrading for UNIX section in the Rational Synergy Information center.

TCP_NODELAY NOT enabled
14:16:17 (IBM) Multiple dup-groupings in effect for DOORS:
14:16:17 (IBM) NONE vs. USER HOST DISPLAY
14:16:17 (IBM) No further warnings about this.
14:46:39 (IBM) DENIED: "DOORS" ann@annpc 
  [IBM] (Licensed number of users already reached. (-4,342:10054 ""))
14:46:39 (IBM) DENIED: "DOORS" ann@annpc 
  [IBM] (Licensed number of users already reached. (-4,342:10054 ""))
14:46:39 (IBM) OUT: "TLOG-token" ann@annpc [DOORS] (3 licenses)

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