This file contains a list of external user names (one name per line). Blank lines and lines starting with the comment character (#) are ignored. The external user names are the user IDs of the users as defined in other databases.
In Rational® Change, change requests and tasks are always assigned to local resolvers. Thus, email triggers must handle local user names only, and setup email aliases for the local user names.
With distributed change requests, however, the change request or task resolver can be at a remote database. Moreover, this user possibly does not exist at the local site. Therefore you must either set up email aliases for such remote users, or adapt the trigger scripts to pass the target dbid. You must consider this possibility when constructing email addresses.
The email notification text can include the DCM dbid of the database in which the change request or task is modifiable. By default, the notification text includes the path of the database from which the assignment was made. However, the change request or task can be modifiable in another database only. The trigger script is not able to automatically determine the path of the remote database. Hence, the notification would possibly include only the DCM dbid. The trigger script would possibly test the dbid and map it to the appropriate remote database path.