
Contacting Rational Customer Support
If you have questions about installing, using, or maintaining this product, contact Rational Customer Support as follows:
Your Location |
Telephone |
Facsimile |
E-mail |
North America |
(800) 433-5444 (toll free) (408) 863-4000 Cupertino, CA |
(781) 676-2460 Lexington, MA |
support@rational.com |
Europe, Middle East, Africa |
+31 (0) 20-4546-200 Netherlands |
+31 (0) 20-4545-201 Netherlands |
support@europe.rational.com |
Asia Pacific |
+61-2-9419-0111 Australia |
+61-2-9419-0123 Australia |
support@apac.rational.com |
Note: When you contact Rational Customer Support, please be prepared to supply the following information:
- Your name, telephone number, and company name
- Your computer's make and model
- Your operating system and version number
- Product release number and serial number
- Your case ID number (if you are following up on a previously reported problem)
