Users can add comments or questions to your requests, tasks, and
activities and request that you respond to them. Periodically, you should
run a query that finds your records that users have commented on.
- In the ClearQuest® client Navigator view, navigate to
an appropriate query (for example, folder, ToDo_Unanswered
Questions query) and double-click the query to run it.
- Select a record from the Query Results grid. Click the Comments tab.
Click the entry in the Comments table to open the comment.
- Click the Utilities toolbar icon and select Respond.
Enter a response in the Question/Comment/Response field.
Your response can be a question.
The query provides a way
for users to see responses to their questions.
- Click OK.