Test the network connection between the license server and the
client.
- On the client, bring up an MS-DOS window by clicking and then type cmd in
the open text box.
- At the command prompt, type: ping server_hostname.
- If you see an IP address appear, a computer of that host name has responded.
There may be more than one computer on the network with the same host name.
To make sure the IP address that you see in the Window is the server’s IP
address, check the IP address of the server.
- To find the IP address of the license server:
- Go to your license server and click .
- Click the System Settings tab in the LMTools window.
- Check the IP address under Hostid Settings.
If you cannot ping the license server by host name, ping it by its
IP address. If this is successful, you will have to either correct the name
resolution problem on your network or replace the host name with the IP address
in the license key file.
To replace the host name in the license key
file:
- In install_directory\Rational\common of
the license server, look for the file rational_server_perm.dat.
- Replace the host name with the IP address in the line that begins with
SERVER:
SERVER server_hostname server_hostid...
Do
not change the server_hostid and the vendor daemon information on this line.
- Enter the IP address of the server in LKAD window.