Reviewing the results

Evaluate the results of running the Rational ClearQuest Diagnostics utility.

After you run the Diagnostics utility, review the results file to see if the utility detected any rules violations. The utility reports violations according to severity level:

A FATAL_ERROR violation might indicate that your database is corrupted, but it can also occur if you run the utility incorrectly. If a FATAL_ERROR violation occurs, review your parameter settings and run the utility again. Make sure that you can connect to the database and that you are using the correct user name and password. If the FATAL_ERROR violation occurs again, contact IBM Software Support for Rational products.

For ERROR violations, contact IBM Software Support for Rational products only if you notice performance or integrity problems with your schema repository or user database.

Related information
How the Rational ClearQuest Diagnostics utility works
Supported platforms and databases
Using the Rational ClearQuest Diagnostics utility

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