Responding to comments

Users can add comments or questions to your requests, tasks, and activities and request that you respond to them. Periodically, you should run a query that finds your records that users have commented on.
  1. In the ClearQuest® client Navigator view, navigate to an appropriate query (for example, Public Queries > ALM > ToDo folder, ToDo_Unanswered Questions query) and double-click the query to run it.
  2. Select a record from the Query Results grid. Click the Comments tab. Click the entry in the Comments table to open the comment.
  3. Click the Utilities toolbar icon and select Respond. Enter a response in the Question/Comment/Response field. Your response can be a question.

    The Public Queries > ALM > General > AnsweredQuestions query provides a way for users to see responses to their questions.

  4. Click OK.

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