When working on a request, task, or activity, you can enter comments or questions and ask the owner of the record to respond.
- In the record form click the Utilities toolbar icon and select QuestionOrComment.
- On the Comments tab double-click the entry for the new comment.
- In the comment record form, double-click the entry in the Question/Comment/Response field, then click Modify. Enter your comment. Click the Response Requested checkbox if you want the owner to respond to you. Click OK.
- Click OK.