An error message appears if the project copy can not proceed or fails
for any reasons. Investigate and correct the condition that caused the failure
(see
Copying an existing project for possible reasons for the copy failure).
If the project is partially copied before the failure , you must manually
delete the records that are copied. Make a backup of your database then use
the following sequence to delete the records that are created as a result
of the unsuccessful project copy and not deleting any records associated with
other projects.
To delete a project follow this sequence of deleting records:
- Delete WorkConfiguration (ALMRequest Record type).
- Delete WorkConfiguration (ALMTask Record type).
- Delete WorkConfiguration (ALMActivity Record type).
- Modify the project and remove DefaultRequest and DefaultTask and Save.
- Delete DefaultTask.
- Delete DefaultRequest.
- Delete ALMRoles.
- Modify Priorphase on each ALMPhase to blank (or no value) and Save.
- Delete the ALMPhases.
- Delete the ALMProject.
After clean up and fixing the issues that caused the project copy
to fail, you can retry the copy.