User roles

Users of a ClearQuest® ALM user database work with specific types of tasks and activities based on roles.

Throughout the duration of a project, many activities must be performed to ensure that all required work is completed. The work records contained in the ALMWork package provide a way of keeping track of the tasks and issues that your team needs to address during the development cycle. The ALM schema provides Request, Task, and Activity record types that are the primary record types for managing work.

All work begins with a Request of some form. A Request can have one or more Tasks associated with it, and each Task can have one or more Activities associated with it. Each of these work record types can have more specific ALM work types defined to further refine the nature of the work.

While the Request describes the change request and is owned by any stakeholder on the project, Tasks and Activities are the records that track the work that is assigned and must be completed in order to resolve the Request.

In addition to work assignments, there are often questions or comments about the work. Therefore, a Comment record is also provided.

The Comment record provides a mechanism for communicating with a Request, Task, or Activity record owner. Comments can be associated with Requests, Tasks, and Activities, and are used for questions, comments, and responses.


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