Setting e-mail notification options

To receive and send Rational® ClearQuest® e-mail notification, you must configure your client software.

To receive e-mail notification when a record that meets the criteria defined in an e-mail rule is created or modified, you must enable your client to receive e-mail. Do this by specifying your e-mail address in your user profile. To edit your user profile, click Tools > Administration > Change User Profile and select the connection. E-mail notification options are stored on your local system and are shared by all your connections.

You must also configure your client to send e-mail notification about record changes that you make:

  1. Click Tools > E-mail Options.
  2. On the E-Mail Provider page of the Change E-mail Options wizard:
    1. Select Enable E-Mail Notification.
    2. From the E-Mail Provider list, select SMTP or MAPI.
      Note: MAPI is only available on Windows.
  3. Click Next.
  4. If you selected SMTP, the Configure SMTP Mail Server page opens:
    1. In the Outgoing SMTP Server field, type the SMTP host address of your e-mail server. If you do not know the address, ask your network administrator.
    2. In the Your E-Mail Address field, type the e-mail address where you want to receive e-mail notification. This can be your personal e-mail address or the address of a group to which you belong.
  5. If you selected MAPI, the Configure MAPI Server page opens:
    1. In the MAPI Mail Server field, type the address of your MAPI server. If you do not know the address, ask your network administrator.
    2. In the MAPI Mailbox Alias field, type the alias information.
  6. Click Finish.
Related concepts
E-Mail rules and e-mail notification
Related tasks
Editing your user profile

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