Configuring the Rational ClearQuest Mail Service

Additional logon information required by the Rational ClearQuest Mail Service.

Before starting the service, you must enter additional logon information in the Rational® ClearQuest® Mail Service Properties window.

To enter logon information for the Mail Service:

  1. Click Start > Settings > Control Panel > Administrative Tools > Services > Rational ClearQuest Mail Service. Right-click and click Properties.
  2. In Rational ClearQuest Mail Service Properties window, click the Log On tab.
  3. Optional: The default user account setting is Local System account. If the Mail Service must access network resources, you must specify a user account for the service that has the necessary privileges.

    To change the default account, click This account. Specify the user account and then enter and confirm the password.

  4. On the General tab, verify the startup type.

    In most cases you want the Startup type to be Automatic, so that the service starts again every time the system restarts.

  5. Click OK and close the Services window
  6. Restart the computer on which you are setting the Mail Service, to update your changes across the system.

    The Mail Service restarts. Then you can use the service to stop, disable, or restart the e-mail processing.

Related concepts
Creating mailboxes for the E-Mail Reader
Formatting e-mail for submission
Related tasks
Configuring the E-Mail Reader
Configuring additional options for the E-Mail Reader

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