Users can add comments or questions to your requests, tasks,
and activities and request that you respond to them. Periodically,
you should run a query that finds your records that users have commented
on.
- In the ClearQuest® client Navigator
view, navigate to an appropriate query and double-click the query
to run it.
- Select a record from the Query Results grid. Click the Comments tab.
Click the entry in the Comments table to open
the comment.
- Click the Utilities toolbar icon
and select Respond. (You may need to redisplay
the Comment, and Modify the Response in the Responses Form control.) Enter a response in the Question/Comment/Response field.
Your response can be a question.
The query provides a way for users to see responses to
their questions.
- Click OK.