You can use an action notification hook to send e-mail messages
when a user completes a specific action. In your hook code, you use the Rational® ClearQuest® API to
create the message and send it.
The
predefined schemas include the Send_Email_Notif base action in all enabled
records. This action calls RSEM_ProcessEmailRules, and the action type is
used for all actions.
If you change the names of record
types or actions in the schema, you must update your action hook to reflect
the new names.
To create an action notification hook:
- Start the Designer.
- Log on to the Designer as a user with the schema
designer or super user privilege.
- In the ClearQuest Schema Repository Explorer, expand
the Record Types or Record Types - Stateless folder
until you see the record type whose action you want to modify.
- To open the record type editor, double-click the record type.
- To view the Record Actions grid, click the Actions tab.
- In the Record Actions grid, click the Notification column
of the action that you want to add the notification hook to; then click the
Arrow icon and click or . If Instant Editing Mode is enabled, the Script
editor opens. If Instant Editing Mode is disabled, double-click the cell to
start the Script editor.
VBScript and Perl have their own
script editors. The Designer indicates the current editor in the title bar
of the Designer window. Verify that you are using the correct editor before
adding or editing your code.
- To compile your code and verify that there are no
syntax errors, add your hook code, and click .