When working on a request, task, or
activity, you can enter comments or questions and ask the owner of
the record to respond.
- In the record form click the Utilities toolbar
icon and select QuestionOrComment.
- On the Comments tab double-click
the entry for the new comment.
- In the comment record form, double-click the entry in the Question/Comment/Response field,
then click Modify. Enter your comment. Click
the Response Requested checkbox if you want
the owner to respond to you. Click OK.
- Click OK.
The query provides a way for
owners of Request, Task, and Activity records to see requests for
responses that they have not responded to.