This topic lists the states of the EnhancementRequest
record type.
- State
- Description
- Submitted
- First state of a new enhancement request.
- Opened
- Being worked on.
- Closed
- Was verified.
- Duplicate
- Duplicates another enhancement request.
The following state model diagram shows how the EnhancementRequest
record type moves from one state to another as the result of an action.
You can also see this information in the state transition matrix for
the EnhancementRequest record type.
Figure 1. State model for Enhancement record type