Test the network connection between the license server
and the client.
About this task
- On the client, bring up an MS-DOS window by clicking and
then type cmd in the open text box.
- At the command prompt, type: ping server_hostname.
- If you see an IP address appear, a computer of that host name
has responded. There may be more than one computer on the network
with the same host name. To make sure the IP address that you see
in the Window is the server's IP address, check the IP address
of the server.
- To find the IP address of the license server:
- Go to your license server and click .
- Click the System Settings tab in the lmtools window.
- Check the IP address under Hostid Settings.
If you cannot ping the license server by host name, ping
it by its IP address. If this is successful, you will have to either
correct the name resolution problem on your network or replace the
host name with the IP address in the license key file.
To
replace the host name in the license key file:
- In install_directory\Rational\common of
the license server, look for the file rational_server_perm.dat.
- Replace the host name with the IP address in the line that begins
with SERVER:
SERVER server_hostname server_hostid...
Do
not change the server_hostid and the vendor daemon information on
this line.
- Enter the IP address of the server in LKAD window.