Returning or removing permanent license keys

Use the IBM Rational® License Key Center to return authorized user, floating, named-user floating, and redundant server license keys to your IBM Rational account.

About this task
Remember: For IBM Rational products built on the Eclipse framework, permanent authorized user license keys from the activation kit are not managed by the Rational License Key Center and cannot be returned.

When you return a license key, you do not physically give the license key back to IBM Rational. Instead, you use the Return transaction in the Rational License Key Center. The Rational License Key Center transaction updates records to indicate that you are no longer using an Rational product on that computer. This adjusts the count of registered products in your account.

After making the adjustments to your account, the Rational License Key Center sends you a license key file that contains updated license key information even if you have returned all the license keys for that computer.

Remember: To comply with your License Agreement, import this updated license file (whether the file is empty or not) on the computer.

If you have problems returning or requesting a new redundant server license file, IBM Software Support for Rational products will make the correct changes to your account and create a new license file for you.

To return a license key:
  1. Perform the return transaction in the Rational License Key Center.
  2. When you receive the update file from the Rational License Key Center, import the file on the old client or license server.
  3. Remove the IBM Rational software or license server software from the old client or license server. See the installation guide for your Rational product for the removal procedures.