In this exercise, you create a state transition for the state that you
added in the Add a state exercise and
the action that you created in the Create an action exercise.
You create a state transition by identifying the source and destination states
for an action.
To enable users to transition a defect from the Opened and Resolved states
to the Reassigned state:
- If you do not have the Actions grid open, expand the Record
Types folder, the Defect folder, and the States
and Actions folder, and double-click Actions.
- Right-click the Reassign cell and select Action Properties.
- In the DefectAction window, click the State tab.
In the Source States list, select Opened and Resolved.
In the Destination State list, select Reassigned.
- Close the DefectAction window.
- In the workspace, double-click State Transition Matrix to
open the matrix. Look at the Reassigned row and verify that the cells in the
Opened and Resolved columns show the Reassign action.
- Users must be able to open defects that are in the Reassigned state. To
enable users to open defects that have been reassigned, open the Actions grid
by double-clicking Actions in the workspace.
- Right-click the Open action and select Action Properties.
Click the State tab. In the Source States list,
select Reassigned. In the Destination State list,
select Opened. Close the DefectAction window.
- Close the Actions grid.
- Open the State Transition Matrix. Look at the Reassigned column and verify
that the Opened row cell shows the Open action. Close the State
Transition Matrix.