If you are having problems with the help, such as missing
content, you can test the connection to the help server.
About this task
Your product help system can retrieve content that is installed
with the product and content from a remote server that runs an information
center. The information center for your product has the most current
help content and when your product is configured to retrieve content
from a remote information center, the contents of the information
center can be accessed by clicking to open the help system.
Procedure
- In the help window, click .
- Click .
- Verify that the web address for your
product information center is in the list of available information
centers. If your information center is not listed, complete these
steps:
- Click Add.
- In the Name field, type a name
for the connection.
- In the Host field, specify the
host name.
- In the Path field, specify the
path to the help.
- Select the Use default port check
box.
- Click OK.
- From the list, select the entry for your
product information center.
- Click Test Connection. If the connection fails, verify that the Internet connection is working
by browsing to the help information center for your product as specified
in the Help content topic under Reference.