To create the e-mail rules that define the criteria for
automatic e-mail notification, submit Email_Rule records from the Rational® ClearQuest® client.
Before you begin
You can create a rule that sends e-mail notification when
any of these conditions is true:
- A field value in a record changes.
- A specific action occurs in a record.
- A record matches the criteria of a specific query.
You must specify at least one of these conditions. For example,
you can create an e-mail rule to send a message to the quality assurance
team whenever a defect is resolved. The message can include any of
the fields of the resolved defect.
About this task
E-mail
rules are implemented as a stateless record type in a schema. Most
of the predefined schemas include the Email_Rule record type; the
two exceptions are the Common and the Blank schemas. If your schema
does not include the Email_Rule record type, you can add it by applying
the Email package.
Only users with the super user or schema designer
privilege can create or modify an e-mail rule. For more information,
see Rational ClearQuest user privileges.
If
you change the names of record types or actions in a schema that includes
e-mail rules, you must update those rules to include the new names.
Procedure
To create an e-mail rule:
- Log on to the Rational ClearQuest client
as a user with the schema designer or super user privilege.
- In the Rational ClearQuest client,
click and select the Email_Rule record
type.
- In the Submit Email_Rule window, set the parameters that
determine when the e-mail message is sent, the users or user groups
that receive the message, and the content of that message.