IBM® Support
Assistant is a free troubleshooting application that helps you research, analyze,
and resolve problems using various support features and tools. The Support
Assistant enables you to find solutions yourself using the same troubleshooting
techniques used by IBM Support, and allows you to easily organize and transfer
your troubleshooting efforts between team members or to IBM for further
support.
For more information about the IBM Support Assistant, go to the Support
Assistant Web page at http://www.ibm.com/software/support/isa/.