This topic provides a description of the supported ClearQuest
e-mail features.
Rational® ClearQuest® software
supports the following e-mail features:
- Automatic e-mail notification. E-mail messages can be sent to
users or user groups when a record meets criteria that you define.
For example, a message can be sent to the testing team whenever a
defect is fixed. See Enabling
automatic e-mail notification.
- Round-trip e-mail. You can combine e-mail notification with e-mail
submission to update records. For example, after receiving e-mail
notification that a new record was submitted, a user can respond with
an e-mail message that appends notes to the record in the database.
See Using round-trip
e-mail.
- E-mail notification action hook. You can add hook code that creates
and sends an e-mail message when a user completes an action. See Using an action hook
to send e-mail.
- Submitting and modifying defects by e-mail. Users can submit and
modify records by e-mail without having to log in to the Rational ClearQuest database.
For more information, see the Administering Rational E-Mail Reader
topic in the Administering Rational ClearQuest online Help.