This topic explains how to configure e-mail options for MAPI.
The procedure to configure e-mail options for MAPI varies depending on
whether your deployment includes a single Rational® ClearQuest® Server
or multiple Rational ClearQuest Servers.
Use one of the next procedures as appropriate for your deployment.
When using MAPI, all e-mail notification messages that Rational ClearQuest Web
sends have the From and Reply To addresses of the domain user
mail account set up for Rational ClearQuest Web.
In the following example, this address is UserCQWeb@MyExchangeServer.
Configuring the site e-mail
options for a single Rational ClearQuest Server
deployment
To configure site e-mail options for one Rational ClearQuest server
computer:
- Log in to the Rational ClearQuest Web
client. Your user account must be set up with the Rational ClearQuest Super
User privilege.
- Fill in the required information on the E-mail Options tab
of the Site Configuration dialog box:
- In the Sending E-mail Status list, select Active or Inactive,
as appropriate.
- In the Mail Transport Type list, select MAPI.
- In the MAPI Mail Server field, enter the name of
your Microsoft Exchange Server. In this example, the MAPI mail server is MyExchangeServer.
- In the MAPI Mailbox Alias field, enter the domain
user mail account that Rational ClearQuest Web
uses to send e-mail notification. In this example, the mail account is UserCQWebAlias.
Configuring the site e-mail
options for a multiple Rational ClearQuest Server
deployment
Perform these steps identically on each Rational ClearQuest Server
machine in your deployment. Do not use the E-mail Options tab
of the Site Configuration dialog box.
To configure site e-mail options
for a multiple Rational ClearQuest Server
deployment:
- Log in using the domain user name that Rational ClearQuest Web
uses to send e-mail notification, in this example MyDomain\UserCQWeb.
- Edit your Windows Registry settings using regedt32.
To configure the same settings on each Rational ClearQuest Server machine,
create a .reg file and then import it into the regedt32 editor.
- Create this key:
HKEY_CURRENT_USER\Software\Rational Software\Email\SendMail
- Create these values under the SendMail key:
- For SendActive, type one of these DWORD values: 1 for
active, 0 for inactive.
- For MailTransport, type the string MAPI.
- For MAPIServer, type the string value for the Microsoft
Exchange Server, in this example MyExchangeServer.
- For MAPIProfileAlias, type the string value of the domain
user mail account that Rational ClearQuest Web
uses to send e-mail notification, in this example UserCQWebAlias.
If you change any of these values on one Rational ClearQuest Server
host in your deployment, you must make the corresponding change on the other
hosts.