Five boxes are vertically aligned: Submitted, Assigned, Opened, Resolved and Closed. Two additional boxes, Postponed and Duplicate are positioned to the right and left of the Opened box. From top to bottom, actions from Submitted point to Postponed, Assigned, Duplicate and Closed. Assigned points to Close, Postponed, and Opened. Postponed points to Assigned and Closed. Opened points to Postponed, Resolved, and Duplicate. Duplicate points to Opened. Resolved points to Opened and Duplicate. Closed points to Opened and Duplicate.