Configuring the Rational ClearQuest Server computers for MAPI

This topic explains how to configure the Rational® ClearQuest® Server computers to use the MAPI mail transport

If your deployment has multiple Rational ClearQuest Server computers, you must perform these instructions on each one.

Preparing the Rational ClearQuest server computer

To prepare the Rational ClearQuest Server host:

  1. Verify that the machine on which you plan to install the Rational ClearQuest Server software is in the same domain as your Microsoft Exchange Server.
  2. Enable access on the Rational ClearQuest Server host to the domain user mail account that Rational ClearQuest Web uses to send e-mail notifications:
    1. Log on as a Service.
    2. Enable full access to these registry keys:
      • HKEY_CURRENT_USER\Software\Rational Software\ClearQuest
      • HKEY_USERS\.Default\Software\Rational Software\ClearQuest
  3. Install Microsoft Collaboration Data Objects on the Rational ClearQuest Server host. You can install this software when you install Microsoft Outlook or Microsoft Office. You must explicitly select Microsoft Collaboration Data Objects during the installation because this software is not installed by default.
    Attention: Microsoft has released many versions of Collaboration Data Objects. You must install a version of Collaboration Data Objects that does not contain the CDO E-Mail Security Update.

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