To create the e-mail rules that define the criteria for automatic
e-mail notification, submit Email_Rule records from the Rational® ClearQuest® client.
Before you begin
You can create a rule that sends e-mail notification when any of these
conditions is true:
- A field value in a record changes.
- A specific action occurs in a record.
- A record matches the criteria of a specific query.
You must specify at least one of these conditions. For example, you
can create an e-mail rule to send a message to the quality assurance team
whenever a defect is resolved. The message can include any of the fields of
the resolved defect.
About this task
E-mail
rules are implemented as a stateless record type in a schema. Most of the
predefined schemas include the Email_Rule record type; the two exceptions
are the Common and the Blank schemas. If your schema does not include the
Email_Rule record type, you can add it by applying the Email package.
Only
users with the super user or schema designer privilege can create or modify
an e-mail rule. For more information, see Rational ClearQuest user privileges.
If
you change the names of record types or actions in a schema that includes
e-mail rules, you must update those rules to include the new names.
To
create an e-mail rule:
- Log on to the Rational ClearQuest client
as a user with the schema designer or super user privilege.
- In the Rational ClearQuest client,
click and select the Email_Rule record type.
- In the Submit Email_Rule window, set the parameters that determine
when the e-mail message is sent, the users or user groups that receive the
message, and the content of that message.