You can review the state model, including the defined states and
actions, for a record type in the State Transition Matrix.
About this task
To
display the State Transition Matrix for the Defect record type:
Procedure
- Start the Designer.
- In the Workspace, expand the Record Types folder,
expand a Record Type folder (for example, the Defect folder),
expand the States and Actions folder, and double-click State
Transition Matrix.
- In the State Transition Matrix, source states are
listed in columns (From), and destination states are listed in rows (To).
The action necessary to move from a particular source state to a destination
state is listed at the intersecting cell, by the Action name. If no action
is listed in the cell, a transition between those two states
is not allowed.
Results
You can have only one action that makes the transition
between each source state and each destination state.