Fixes Defects:

PI08587,PI10281,PI10643,PI10730,PI11651,PI13920,PI17340,PI17513,PI18164,PM44568,PM81769



This patch contains the following software changes:


PI08587:

   Problem: After executing a ClearQust Web query with an apostrophe in its name, the query tab title displays a bogus value where the apostrophe belongs.

   Fix: After executing a ClearQust Web query with an apostrophe in its name, the query tab title now displays correctly.


PI10281:

   Problem: The ClearQuest E-mail Reader fails to submit or modify a record if the e-mail body includes the value of a multiline field that is set through a choice list hook (dynamic or constant) and the 'limit to list' option is enabled.  The error message is "CRMCU0018E Failed condition: AdIsNonEmpty(value) Location: ClearQuest Core:adfield.cpp:844"

   Fix: The ClearQuest E-mail Reader now can submit or modify a record if the e-mail body includes the value of a multiline field that is set through a choice list hook (dynamic or constant) and the 'limit to list' option is enabled.


PI10643:

   Problem: Attempts to use list views to view a form from IBM Rational ClearQuest (CQ) Web results in the Parent / Child list box button referencing the wrong list box.

   Fix: ClearQuest technote #1670547 explains how to resolve this problem by using a workaround.


PI10730:

   Problem: ClearQuest EmailRelay service (SMPT and PostOffice Relay) does not honor the "SMTP Reply to Address" setting in the EmailPlusSiteConfig record.  When a user receives an email through the EmailPlus package, clicking on the "Reply to" button results in an e-mail being sent to the addresses in the "SMTP From Address" setting..

   Fix: ClearQuest EmailRelay service (SMPT and PostOffice Relay) now honors the "SMTP Reply to Address" setting in the EmailPlusSiteConfig record.  Clicking on the "Reply to" button results in an e-mail being sent to the addresses in the "SMTP Reply to Address" setting.


PI11651:

   Problem: Given the following situation:  When using the ClearQuest classic designer (cqdesign.exe), two users login and connect with the same account, and check out the same schema.  If the first user saves their schema changes and then the second user also tries to save changes, there is a risk that the first user's changes will be overwritten.  This is despite an error message that says that data cannot be saved.

   Fix: When saving a schema using the ClearQuest classic designer (cqdesign.exe), if the schema has already been saved by someone else - this condition is detected and data is no longer committed.  The user is warned that changes cannot be saved and that a logoff is warranted.


PI13920:

   Problem: Users receive an error message when trying to execute SAP Business Objects Crystal Reports data-push reports using the ClearQuest 8.x Windows Client on certain Microsoft Windows operating systems.

   Fix: The ClearQuest 8.x Windows client (clearquest.exe) has been modified so that Crystal Reports can be run on Microsoft Windows operating systems.  Note - running reports using the ClearQuest 8.x Windows client in this fashion is deprecated


PI17340:

   Problem: ClearQuest Web out of memory errors can occur in a multisite environment when displaying names of reference fields.

   Fix: ClearQuest Web out of memory errors should happen less often in a multisite environment when displaying names of reference fields.


PI17513:

   Problem: Using the SMTP Relay mode in the "ClearQuest EmailPlus package with EmailRelay" results in the SMTP "Reply to" Address being ignored.

   Fix: ClearQuest technote #167338 has been created with a solution to the problem.


PI18164:

   Problem: The ClearQuest EmailRelay application starts but fails to contact the Change Management (CM) Server.  This prevents payloads from being sent if using the EmailPlus PostOffice Relay transport mode.

   Fix: When the ClearQuest EmailRelay application starts, it now contacts the Change Management (CM) Server.  This allows payloads to be sent if using the EmailPlus PostOffice Relay transport mode.


PM44568:

   Problem: When using the UCM integration with ClearQuest Web, users receive a null pointer exception if there is no view available for the stream associated with the ClearQuest record.

   Fix: ClearQuest Web users who are using the UCM integration now receive a valid error message informing them there is no view available for the stream associated with the record.


PM81769:

   Problem: When using Oracle databases, indexes that are created on ClearQuest date_time fields are ineffective when those fields are used as query filters.

   Fix: When using Oracle databases, ClearQuest query filtering has been fixed so indexes are now utilized on date_time fields.