This topic explains how to configure the ClearQuest Report
Server for Crystal Reports.
About this task
The
following variable is used in path names in this topic:
- RATIONAL_COMMON
- Directory where Rational common files are installed
After installing the ClearQuest Report Server for
Crystal Reports, you must update this Web component to include the
required Crystal Reports Java Reporting Component (JRC) runtime support.
- Download the Crystal Reports Java Reporting Component (JRC)
archive file, CrystalReports_CQ_JRC.zip, from the
Business Objects Web site at http://www.businessobjects.com/ibmrational. The JRC is available to licensed IBM Rational ClearQuest users
as a free download.
- Copy the Crystal Reports JRC to the Web application.
- On Windows:
- Run the batch file configureJRC.bat.
- Open a command prompt window and navigate to the directory where configureJRC.bat is
installed:
cd %RATIONAL_COMMON%\CM\profiles\cmprofile\installedApps\profile\RationalClearQuestWebReport.ear\CQWebReportModule.war
- Run the following command:
configureJRC CrystalReports_CQ_JRC.zip
- On the UNIX system and Linux:
- Run the shell script configureJRC.sh.
- Open a UNIX console window and navigate to the directory where configureJRC.sh is
installed:
cd $RATIONAL_COMMON/cmprofile/installedApps/dfltCell/RationalClearQuestWebReport.ear/CQWebReport.war
- Run the following command:
./configureJRC.sh CrystalReports_CQ_JRC.zip
- Stop and restart IBM WebSphere Application Server to activate
the changes.
- On Windows:
- Click .
- In the Services pane, right-click IBM WebSphere Application
Server v6.1 - cmprofile and select Stop.
- After the service stops, restart it by right-clicking and selecting Start.
- On the UNIX system and Linux:
- From a UNIX console window, navigate to the following directory:
cd $RATIONAL_COMMON/eWAS/bin
- Type the following commands to stop and start the default profile:
./stopServer.sh WebSphere-host
./startServer.sh WebSphere-host
If you are using more than one profile
in the WebSphere Application Server instance (for example, one for
Rational ClearQuest Web and another for RequisitePro Web), you must
also specify the profile on the command line. For example:
./stopServer.sh WebSphere-host -profileName cmprofile
./startServer.sh WebSphere-host -profileName cmprofile
- Verify that the Report Server for Crystal Reports is configured
properly by opening a Web browser window and entering the following
URL:
http://localhost:12080/cqwebreport/CRInvoker
The
server is configured properly if you see this message:
The report document has expired.