Integrating the Application with Universal Access

Applications can be received either via the case worker in Common Intake, or via IBM Cúram Universal Access (UA). Common Intake can be configured so that when an application is received from UA the Application becomes a Common Intake Application and may be processed by the case worker in the same way as if it had been captured using Common Intake.

To configure Common Intake to pick up an application from UA:

Table 1. IntakeApplicationType Attributes.

This table describes the attributes for the IntakeApplicationType element.

Attribute Name

Type

Purpose

MappedType Long This attribute specifies the primary key of a record in the IntakeApplicationType database table in Workspace Services. With this configured, Common Intake will automatically pick up applications that are based on this IntakeApplicationType and present it as an application for processing to the case worker.