Configuring the Case Types Supported in the CCV

The application property, curam.ise.ccv.case.types, indicates the case types that can be displayed in the care and protection component. To configure this property, the CCV administrator must add the code of each supported case type to the application property. These codes are in the CaseTypeCode codetable and are added to the application property in a comma-delimited list.

It is important to note that this application property must be configured for any configuration information to appear in the CCV; however, there are additional application properties which can filter the specific case information displayed. For example, even if service plans are supported in the CCV, additional application properties might not support service plans of particular statuses.

The default case types configured for this application property are "CT1,CT2,CT5,CT11". The following table links each code to its case type and describes the information that appears in the CCV when this code is included:

Table 1. Codes for Case Types Displayed
Code Case Type Description
CT1 Service Plan When this code is added to the application property, service plans can appear in the care and protection component.
CT2 Product Delivery When this code is added to the application property, product delivery cases can appear in the care and protection component.
CT5 Integrated Case When this code is added to the application property, integrated cases can appear in the care and protection component.
CT11 Social Enterprise Folder When this code is added to the application property, social enterprise folders can appear in the care and protection component.