The purpose of the CCV is to provide a single point of entry for navigating client information across Cúram and non-Cúram systems. Each of the CCV components contains basic information relevant to a client and provides access to more detailed information.
The care and protection component lists a client's cases, service plans, and social enterprise folders and provides access to the relevant home pages. The communities component provides information about household groups within a case, for example information about eligible assistance units within a household. The dealings component provides information on a client's communications and financial transactions. The multidisciplinary team component displays the multidisciplinary teams responsible for assisting the client.
Configuration settings are provided for each of the components that make up the Cúram Citizen Context Viewer (CCV). This chapter describes the configuration settings for each CCV component and provides relevant business examples to demonstrate the differences between the configuration settings available.