Configuring Evidence Approval Checks

An administrator configures evidence approval checks by specifying the percentage of evidence changes that require manual approval. All other evidence changes get automatically approved.

Evidence approval checks can also be configured at the organization and user level. The evidence approval check settings for a product are the "last step" in the system's evaluation of whether not evidence requires approval. In other words, when evidence is submitted for approval by a user, the system first checks the user's evidence approval check setting, then checks the evidence approval settings for the organization unit that the user belongs to. After checking these settings, the system checks the evidence approval setting at the product level. If at any point the system determines that the evidence requires approval, the case is assigned to a case supervisor for approval.