The purpose of the Caseload Summary pod is to give caseworkers a summary view of their caseload by status. It provides a quick way of establishing which cases may need to be focused on more urgently. For example, if the caseload shows a large number of cases in the 'submitted' state (which means they are awaiting approval), it may prompt the user to follow up on getting the cases approved by their supervisor. It also allows the user to get a sense of the overall size of the caseload they are managing. The main features of the pod includes:
- A bar chart to provide a graphical display of the caseworker's assigned Product Delivery cases by status.
- The case statuses are displayed on the horizontal axis. The statuses depicted are Open, Submitted, Suspended, Active and Approved.
- The case numbers are displayed on the vertical axis (the number scale varies depending on the number of cases displayed).
- When rolling the mouse over a column, the system displays the number of cases matching that status.
- The 'My Cases' link navigates the user to the My Cases list page which opens in a tab in the application workspace section.