The organization must define what programs will be made available for online screening. Programs can be added to the system via the Universal Access section of the Administration Application. Any configured program can be associated with a screening. Once configured, a program is available for addition to the screening via a row action on the Screenings list page.
A PDF form can also be defined for a program which enables a citizen to print a paper application form for the specified program, and either post it to the agency, or, bring it in person to a local office. The local office to which the application can be made may also be defined for the program and service areas can be configured to which local offices are assigned to cover. The PDF application forms and local office information are available to the citizen on the Your Next Steps page at the end of the screening process.
For further information on configuring programs, PDF forms, local offices and service areas see the Universal Access Configuration Guide.