The citizen account provides the citizen with the ability view
information about agency workers who they are dealing with. An
organization needs to consider if they wish to make any agency worker
information available to the citizen. This information is available on the
Contact Information page within the Citizen Account. The following system
properties are provided to configure whether agency worker contact
information is displayed to a citizen and if so, what specific information
should be exposed.
- curam.citizenaccount.contactinformation.show.caseworker.details –
dictates if case worker contact details are displayed in the citizen
account. If this property is set to true case worker contact details of
cases associated with the logged in citizen are displayed. If this
property is set to false case worker contact information is not
displayed. The default value for this property is true.
- curam.citizenaccount.contactinformation.show.businessphone - if case
worker contact details are displayed this property dictates if the case
worker's business phone number is displayed. The default value of this
property is true.
- curam.citizenaccount.contactinformation.show.mobilephone - if case
worker contact details are displayed this property dictates if the case
worker's mobile number is displayed. The default value of this property
is true.
- curam.citizenaccount.contactinformation.show.emailaddress - if case
worker contact details are displayed this property dictates if the case
worker's email address is displayed. The default value of this property
is true.
- curam.citizenaccount.contactinformation.show.faxnumber - if case
worker contact details are displayed this property dictates if the case
worker's fax number is displayed. The default value of this property is
true.
- curam.citizenaccount.contactinformation.show.pagernumber - if case
worker contact details are displayed this property dictates if the case
worker's pager is displayed. The default value of this property is
true.