Time constraints are time limits applied to applications, products and issues. They are used to govern the number of days within which an action must be performed. For example, a time constraint can be configured indicating the maximum number of days by which an appeal request must be received for an issue related to earned income. A number of time constraints are used to govern the values for the appeal deadlines. A system administrator can access these time constraints and change the values, as required. Any case created for an application, product or an issue that has time constraints configured will have access to these values.
Time constraints can be maintained for each stage of an appeal process defined for a specific appeal process configuration.