Ongoing Case Management

The ongoing case is created based on investigation results. It provides the means by which the caseworker can manage operational and logistic case activities (e.g. contacts with clients and providers, legal activities, placement management, etc.). An important aspect of the caseworker's responsibilities includes ongoing and regular communication with the child and family. Caseworkers may work collaboratively with MDTs to assess the needs of the child and family and provide services in a coordinated and well planned manner. Caseworkers are often required to report case planning activities and progress to legal authorities. Caseworkers utilize the Cúram Outcome Management to manage outcome plans and other case management activities.