The operational dashboards for worker listed below are provided with the solution and do not require separate licensing:
This measure is related to the contact management process that is described above and relates to the initial contacts which are made by investigators who are required to have face-to-face contact with children who are alleged victims of maltreatment within specified timeframes. This measure helps agencies compare their performance to benchmark standards established in some jurisdictions and make necessary improvements to protect children in unsafe situations. Timeframes, types of contacts and other variables are configurable.
This measure is related to the contact management process that is described above and relates to the ongoing contacts which are made by caseworkers who are required to maintain contacts with children in out-of-home placements or children who remain in their own homes, but safety measures have been implemented to ensure the well-being of the child. This measure helps agencies compare their performance to benchmark standards that have been established in some jurisdictions and make necessary improvements to ensure the ongoing protection and well-being of our children. Timeframes and other variables are configurable.