Deductions are maintained on a case-by-case basis. Deductions maintained at the case level are instances of deduction types that apply to a particular case. Deductions cannot be deducted from case payments unless they are created on the case itself by a user. A user can set up one or more deductions on an individual case as required. This chapter describes how to create and maintain deductions at the case level. This chapter also outlines the deduction processes that cause workflow events to be raised.