Introduction

Needs to Outcomes offers a two-pronged approach that delivers care and protection to meet the needs of clients as they work towards a desired outcome. Cúram Integrated Case Management supports 'Needs to Outcomes' by enabling agencies to deliver products and services to clients while also helping them to achieve self sufficiency.

Cúram Integrated Case Management works in conjunction with Cúram Outcome Management to provide a cost-effective, end-to-end set of business processes that facilitate agencies in helping clients achieve self sufficiency and reach their socio-economical potential no matter what their situation. This set of processes offers:

• Multiple channels for clients to use in contacting an agency.
• A range of assessment tools to determine the complex needs of clients, the many barriers that are keeping them from reaching their social economic potential, and the clients' strengths that can be utilized to overcome these barriers.
• Universal program screening to determine the best possible combination of programs that will be effective (both in cost and outcome) in meeting client needs and overcoming these barriers (both in cost and outcome).
• Client-centered tools that make it as easy as possible for clients to get the care and protection they need.