An attachment is a supplemental file, e.g., a text document that is attached to a case. The agency can attach scanned documents that provide information in support of a case such as a birth certificate or bank statement. Other examples of case attachments include marriage certificates, invoices, and pay slips. A range of file types are supported including Microsoft Word, Microsoft® Excel, and PDF. The system does not restrict the file size of the attachment although the agency may wish to set a limit using an application property. Once the file is attached to the case, it may be accessed by other case workers who have appropriate security privileges.
Attachments can also be integrated with a content management system through the configuration of application properties as part of administration. If an organization chooses to integrate attachments with a content management system, the file will be stored in and retrieved from the content management system rather than the application database. Information about the attachment can also be stored in the content management system. For example, the reference number of the case in which the attachment was created, the document type, and the date the document was received can be stored along with the document.
For more information on how the application can be integrated with a content management system, see the Cúram System Configuration Guide and the Cúram Content Management Interoperability Services Integration Guide.