Cases with a "closed" or "pending closure" status can be reactivated. For example, a person's benefits may be discontinued once the person is in regular employment. If that person is made redundant from the new employer, and the person is once again eligible for benefits, the existing product delivery case can be reactivated.
The status of the reactivated case is "open". In order for benefits to be delivered on the case, the case must go through the case approval and case activation stages once again. Benefits will only resume after the case is approved and activated again.