Certifying Case Evidence

A certification is the validation of case evidence during a set time period. For example, before issuing an illness related benefit payment, certification from a doctor may be required to validate the person's illness.

Certification ensures that only certified cases and certified periods are paid. Certifications are proposed periods of eligibility that are used to validate evidence. For example, if evidence is entered for a six month period but only three out of the six months are certified, the evidence entered for the remaining three months will not be validated until it is certified.

A default certification requirement can be set on benefits as a pre-requisite to product delivery case eligibility. If a certification is required, the case is only active during the active certification period. If there is no certification for the case, the case cannot be activated. For information on setting the default certification requirement, see Configuring Case Reassessment and Adjustments.

Important: Certifications are maintained for benefit product delivery cases only.