Events can be automatically created by the system during specific case processing. The following table describes these events:
Event |
Description |
|---|---|
| Case Submit for Approval Event | A case submit for approval event is automatically created when a product delivery case is submitted for approval. |
Case Review Event |
A case review event is automatically scheduled on the date a case is approved. Cases are reviewed based on the review frequency specified for the related product. |
| Case Approval Event | A case approval event is automatically created when a product delivery case is approved. |
| Case Rejection Event | A case rejection event is automatically created when a product delivery case is rejected.. |
| Case Decision Event | A case decision event is automatically created on the date a decision is made on a case. |
| Case Payment Event | A case payment event is automatically created on the date a payment is made on a case |
| Case Payment Approved Event | A case payment approved event is automatically created on the date a suspended payment on a case is approved. |
| Suspend Case Payment Event | A suspend case payment event is automatically created on the date a payment is suspended. |
| Case Closure Event | A case closure event is automatically created when a case is closed. |
| Pending Closure Event | A pending closure event is automatically created when a case is pending closure. |
| Case Reactivation Event | A case reactivation event is automatically created when a case is reactivated. |