The application provides tools that allow case workers to locate the nearest service provider to a client. Finding a service provider who is accessible to the client and who also specializes in the client's needs can be a complex task for case workers. To assist them with this, they can search for a provider based on a number of criteria.
A case worker can search for a registered provider by name so that if a client requests a particular provider, the case worker can easily find them. A case worker can also find providers who are situated close to a client's address and can also filter this search by specifying to only return providers that are located within a specified proximity of the client's address.
The application also provides a specialty search that can also be used to return providers who specialize in particular areas, for example, if the client speaks Spanish, the case worker can search for all providers who are Spanish speaking.
For all providers returned from a search, a map is automatically displayed so that a case worker can easily identify their location in relation to the client's address.