The provider rate is the amount of money that is paid to a provider for each unit of the service delivered to the client. For example, the rate for one counselling session may be $50. The standard rate at which a provider must be paid is configured for each provider during service administration. This rate can be overridden by case workers. For example, a case worker may wish to pay a provider a rate above that defined in administration.
Authorizing the provider rate at the case level allows a case worker to override the rate defined for the provider in administration if required. If an authorized rate is specified by a case worker, the service must be manually approved by a supervisor.