Assigning Investigation Ownership

The application provides a sample investigation ownership strategy which can be overridden by agencies as required. When a standalone investigation is created, the system automatically sets the administrator of the primary client as the initial case owner of the investigation. When an investigation is created from an integrated case, the case owner of the integrated case is automatically set as the owner. Investigation ownership can be transferred. The owner of an investigation can be a user or an organization group such as an organization unit, position, or work queue. If the investigation owner is set to an organization unit, work queue or position, any users who are members of the organization group can work on the investigation. The agency's own investigation ownership strategy can be configured depending on its requirements. For more information on configuring investigation ownership consult Configuring Investigation Ownership.