Services must be included in the contract in order for the contract terms to apply when a client is delivered that service. The provider could be providing more than one service, and the agency may decide that some or all of the services should be included in a contract.
CPM services can be included in a flat-rate or a utilization contract. When a contract is created, the services that are to be covered by the contract terms must be specified. Only active services can be selected to be part of the contract. Services can also be provided by the provider without being contracted with the agency.